| 02/09 - Present |
FRANNETT INFORMATION SYSTEMS |
Atlanta, GA |
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Consultant |
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| 09/08 - 01/09 |
TEKSYSTEMS |
Greenville, SC |
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Consultant |
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Specific Duties and Responsibilities: |
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Worked with business stakeholders to determine application
requirements and wrote detailed design documents for the new application features. Completed bug fixes on
small features. Contributed to the technical design of feature development, and performed code reviews.
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New Development: |
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eEnrollment: |
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Developed new features and application enhancements for the current iteration
and release using Java/JEE. |
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eBilling: |
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Developed new features and application enhancements for the current iteration and release
using Groovy/Grails.
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| 06/07 - 08/08 |
JACADA, INC. |
Atlanta, GA |
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Sr. Java Developer/Technical Lead |
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Specific Duties and Responsibilities: |
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Implement and customize non-invasive web-based call-center applications;
using the state of the art Jacada products. These products are JEE/Struts based applications
that implements Web Services, Servlets, JSPs, EJBs, JMS, Hibernate, and Telnet technologies.
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Technical Lead Duties: |
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- Worked with clients to develop and implement their call center solutions to support
the client's business requirements.
- Worked on the project's complete life cycle, following approved life-cycle methodologies, including requirements gathering,
system design, development, QA, load testing, production, and deployment.
- Handled complex project requirements, application features and technical designs.
- Designed and implement the project components required for complex implementations.
- Applied advanced concepts, practices, and procedures required to implement Jacada products.
- Applied experience and judgment to plan and accomplish goals.
- Served as an intermediate-level pre-sales and post-sales technical support specialist.
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Team Lead/Coach Duties: |
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- Provided specifications and job assignments for developers.
- Provided evaluations, mentoring, and technical support for 8-10 developers.
- Coached and trained the development staff on Java/JEE technologies.
- Assisted in the hiring process of associates.
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| 01/06 - 06/07 |
RANDSTAD NORTH AMERICA |
Atlanta, GA |
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JEE Architect/Team Lead |
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Specific Duties and Responsibilities: |
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Provide technical direction regarding architecture, solution design, development, testing, and production
support of the Strategic Program for Interaction Deployment for the Randstad Holding system (SPIDER).
The SPIDER Application is a JEE application that provides services to operating companies and partners. These services are contained in 6 modules spanding two high-volumn web based applications:
Randstad Works - Time and Attendance, Procurement and Execution, Op. Info, & General Info.
Randstad Jobs – Profiling, Job Boarding, Op. Info, & General Info.
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Architect/Lead Developer Duties: |
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- Provided technical direction regarding solution design and development.
- Created, refined, and implemented organizational design and development standards.
- Developed, and implemented a technical training roadmap for development staff.
- Collaborate with other architects across the organization to develop best practices.
- Identified ways to optimize and enhance the performance of the system.
- Performed load tests to identify performance issues.
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Team Lead/Coach Duties: |
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- Provided evaluations, mentoring, and technical support for eight developers.
- Coached and trained the development staff on Java/JEE technologies.
- Assisted upper management on technical aspects, software processes, and team building.
- Assisted in the hiring process of associates.
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| 01/03 - 01/06 |
SUN MICROSYSTEM (Educational Services)/ACCENTURE
LEARNING |
Atlanta, GA |
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Customer Training Instructor 3 (Lead
Instructor) |
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Specific Duties and Responsibilities: |
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- Multiple course responsibility.
- Must have excellent command of multiple courses at levels
3 and 4.
- Assist others in developing instructional and technical
skills.
- Teach designated courses and maintain customer satisfaction
ratings that consistently exceed a satisfactory rating.
- Act as a team member, or subject matter expert for course
material, as assigned. This includes advising other instructors
as to the best way to present course material.
- Act as lead instructor, or assist Course Development.
- Participate in BETA testing of new Software/Hardware
as required. Assist in development of BETA classes.
- Serve as a mentor and Sunvisor for new members.
- Achieve and maintain excellent customer satisfaction
rating as determined by customer feedback and management
assessment.
- Display outstanding team building skills. Work with the
Department Manager toward building strong group dynamics
and further the good relations between other groups both
internal and external.
- Act as team member or subject matter expert for BETA course
development for new products and deliver the BETA classes
to designated students.
- Act as lead instructor for course discipline and perform
independent project management duties.
- Promote organizational goals through participation in
interdepartmental projects.
- Represent Sun in a professional manner both internally
and externally.
- Provide consulting to internal and external customer
to define their technical educational needs and requirements.
- Act as lead instructor or subject matter expert multiple
course disciplines.
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| 01/01 - 01/03 |
SUN MICROSYSTEM (Professional Services) |
Atlanta, GA |
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Senior Programmer Analyst |
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Specific Duties and Responsibilities: |
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- Plan, develop, and lead in the coding and modification
of programs within new and existing applications to:
- Produce project plans
- Define and delegate tasks per project plan
- Coordinate technical and application activities
- Ensure completion of appropriate project documentation
- Interface with users and conduct meetings in support
of existing and new applications
- Evaluate and recommend application solutions to business
systems problems.
- Develop and maintain code.
- Perform the design and code review for quality assurance.
- Establish, document, and/or ensure adherence to standard
procedures and methodologies.
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| 01/99 - 12/00 |
COMPUTER LEARNING CENTERS, INC. |
Atlanta, GA |
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Lead Instructor |
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Classes Instructed: |
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Visual Basic 6; Visual C++ 6; MFC w/Visual C++
6; JAVA 2; COBOL 85; Internet & World Wide Web Programming;
Introduction to Computer Programming |
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Responsibilities: |
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Assisted the DOE in course selection and materials.
Scheduled courses and class assignment to instructors. Evaluated
instructor’s performance. Attended to student’s
grievances and concerns. |
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| 09/97 - 12/98 |
FRANNETT INFORMATION SERVICES |
Atlanta, GA |
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Consultant (The Home Depot) |
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New Development: |
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Created several modules for the Smithsonian Award
winning Store Level Entry (SLE) system and wrote the Job Preference
Process (JPP) system. These systems utilize the latest technologies,
(JAVA front-end, CICS interface/process, TESSERACT(HR) DB2 back-end),
and are currently being used in over 600 stores effecting 120,000+
employees. |
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Store Level Entry (SLE): |
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Automated (HR) system that allows applicants to
watch a demo video, fill out an application, and take a test
online. It also provide management with information for hiring,
reviews, department and store transfers, and termination’s. |
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Job Preference Process (JPP): |
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Online system that record associates’ job
preference; support job candidate tracking for both internal
and external candidates; allow management to fill job requisitions
for open jobs and provide tracking, wage and salary survey reporting. |
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| 03/96 - 09/97 |
BRANNON & TULLY |
Atlanta, GA |
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Consultant (State of Georgia - Dept.
of Revenue) |
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New Development: |
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Total rewrite of the State of Georgia Sales Tax
System (STS) |
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Created Modules for the following
Subsystems: |
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On-line:
Validation
Taxpayer Correspondence Update
Table Maintenance
Return Transaction Entry
Exception Resolution
Taxpayer Contact
Registration Update
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Batch: Reporting Batch Processing |
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| 02/95 - 02/96 |
FEDERATED SYSTEMS GROUP (FSG) |
Norcross, GA |
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Senior Programmer/Analyst |
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Customer Support: |
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Provided technical support on the Federated Employee
Management System (FEM) for all of FSG's Divisions, which included
19 different companies. |
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Data Processing: |
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Provided lead role an all (FEM) conversions, upgrades
and new installs. |
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Responsibilities: |
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Included abend resolution, development, and maintenance
of application programs. Provided training, technical support,
specs, and evaluation information on (FEM) team members. Also
produced weekly team status reports for upper management. |
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| 07/91 - 01/95 |
ROLLINS, INC. |
Atlanta, GA |
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Team Lead/Architect |
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Customer Support: |
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Customer Support: Provided Rollins Acceptance
Corp. with project planning recommendation and quotes, CSR processing,
and problem resolution. |
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Data Processing: |
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Provided application support and new development
on American Management Systems (AMS), Advanced Consumer Lending
System (ACLS) and Computer Assisted Collections System (CACS). |
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Responsibilities: |
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Included abend resolution, development and maintenance
of application programs, implementation and support of vendor
supplied software, and implementation of Total Quality Management
concepts when interfacing with the Customer. Implemented the
System Life Cycle Methodology for new development projects,
and supervised four Programmer Analyst (Responsible for P/A's
performance evaluations and training). |
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